{"cust_id":"61297","type":"existing","product":"advanced","csat":"Neutral","csat_open":"good service","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"07545","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"03822","type":"existing","product":"premium","csat":"Unsatisfied","csat_open":"too expensive, unfriendly, no response","postal_contact":"within 1 to 3 years","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"88219","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff, great product","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"31831","type":"new","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff, great product","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Very satisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Very satisfied"}
{"cust_id":"63646","type":"new","product":"basic","csat":"Neutral","csat_open":"too expensive","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"more than 3 years ago","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"63600","type":"existing","product":"advanced","csat":"Very unsatisfied","csat_open":"no response, unfriendly, too expensive","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"82048","type":"reactivate","product":"advanced","csat":"Neutral","csat_open":"great product, no response","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"41142","type":"reactivate","product":"advanced","csat":"Neutral","csat_open":"too expensive, no response, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"00803","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"too expensive, no response","postal_contact":"no contact","phone_contact":"more than 3 years ago","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very unsatisfied","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"09028","type":"reactivate","product":"premium","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"no contact","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"54014","type":"existing","product":"premium","csat":"Satisfied","csat_open":"great product, good service","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"27729","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"great product, friendly staff","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"06387","type":"reactivate","product":"advanced","csat":"Very unsatisfied","csat_open":"unfriendly, no response","postal_contact":"more than 3 years ago","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"no contact"}
{"cust_id":"08505","type":"new","product":"premium","csat":"Satisfied","csat_open":"good service, great product","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"46566","type":"new","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Very satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very satisfied"}
{"cust_id":"63024","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"too expensive, no response, unfriendly","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"74834","type":"existing","product":"basic","csat":"Neutral","csat_open":"too expensive","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"more than 3 years ago","website_rating":"Very satisfied","shop_contact":"more than 3 years ago","shop_rating":"Very unsatisfied"}
{"cust_id":"19131","type":"existing","product":"premium","csat":"Unsatisfied","csat_open":"no response, unfriendly","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"55743","type":"new","product":"advanced","csat":"Very unsatisfied","csat_open":"too expensive","postal_contact":"more than 3 years ago","postal_rating":"Satisfied","phone_contact":"more than 3 years ago","phone_rating":"Very satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"32689","type":"new","product":"advanced","csat":"Very satisfied","csat_open":"great product, friendly staff, good service","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"09583","type":"new","product":"basic","csat":"Unsatisfied","csat_open":"no response","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Very satisfied","email_contact":"no contact","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"61146","type":"existing","product":"premium","csat":"Satisfied","csat_open":"great product, good service, friendly staff","postal_contact":"within last year","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"89138","type":"new","product":"basic","csat":"Neutral","csat_open":"friendly staff, too expensive","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"82508","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"61000","type":"existing","product":"basic","csat":"Satisfied","csat_open":"friendly staff","postal_contact":"no contact","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"28960","type":"existing","product":"premium","csat":"Satisfied","csat_open":"good service","postal_contact":"within last year","postal_rating":"Very unsatisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"no contact","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"no contact"}
{"cust_id":"40382","type":"reactivate","product":"basic","csat":"Unsatisfied","csat_open":"no response","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"33603","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Satisfied","website_contact":"more than 3 years ago","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"65078","type":"existing","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"within last year","postal_rating":"Very unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"65400","type":"new","product":"premium","csat":"Very satisfied","csat_open":"good service, great product, friendly staff","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"no contact","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"87788","type":"existing","product":"basic","csat":"Neutral","csat_open":"great product, good service","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"no contact"}
{"cust_id":"22683","type":"new","product":"advanced","csat":"Neutral","csat_open":"great product, no response","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"71074","type":"reactivate","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"59963","type":"new","product":"premium","csat":"Neutral","csat_open":"good service, no response","postal_contact":"within last year","postal_rating":"Very unsatisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"more than 3 years ago","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"01092","type":"new","product":"basic","csat":"Neutral","csat_open":"too expensive, good service","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"73638","type":"existing","product":"basic","csat":"Neutral","csat_open":"good service, friendly staff, unfriendly","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Very unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"84225","type":"existing","product":"basic","csat":"Very unsatisfied","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"58468","type":"existing","product":"basic","csat":"Very unsatisfied","csat_open":"no response","postal_contact":"more than 3 years ago","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Very unsatisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very satisfied"}
{"cust_id":"67924","type":"new","product":"premium","csat":"Satisfied","csat_open":"friendly staff, great product","postal_contact":"no contact","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"59091","type":"new","product":"basic","csat":"Neutral","csat_open":"no response","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Unsatisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Neutral"}
{"cust_id":"26323","type":"existing","product":"premium","csat":"Very satisfied","csat_open":"good service, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Neutral"}
{"cust_id":"69373","type":"existing","product":"basic","csat":"Neutral","csat_open":"no response, too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"07840","type":"new","product":"premium","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"96771","type":"existing","product":"basic","csat":"Satisfied","csat_open":"great product, good service","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Very unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"47710","type":"new","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, no response","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Satisfied","website_contact":"more than 3 years ago","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Neutral"}
{"cust_id":"62765","type":"existing","product":"premium","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"no contact","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"76676","type":"new","product":"premium","csat":"Neutral","csat_open":"too expensive, no response","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"more than 3 years ago","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Very unsatisfied"}
{"cust_id":"40979","type":"new","product":"premium","csat":"Satisfied","csat_open":"friendly staff, good service","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"more than 3 years ago","website_rating":"Very satisfied","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"66990","type":"existing","product":"premium","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"12719","type":"new","product":"advanced","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"within last year","shop_rating":"Neutral"}
{"cust_id":"71648","type":"new","product":"advanced","csat":"Neutral","csat_open":"friendly staff, unfriendly, no response","postal_contact":"within last year","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"28611","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly, no response","postal_contact":"within 1 to 3 years","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"no contact"}
{"cust_id":"59179","type":"existing","product":"basic","csat":"Unsatisfied","csat_open":"no response, too expensive","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"more than 3 years ago","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"49786","type":"existing","product":"premium","csat":"Very satisfied","csat_open":"great product, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very satisfied"}
{"cust_id":"76625","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"too expensive, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Very unsatisfied","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"66766","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"too expensive, unfriendly, no response","postal_contact":"no contact","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"82365","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"friendly staff, great product, good service","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"91158","type":"existing","product":"premium","csat":"Very satisfied","csat_open":"good service, friendly staff, great product","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Very unsatisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"01666","type":"new","product":"advanced","csat":"Neutral","csat_open":"great product, too expensive, friendly staff","postal_contact":"no contact","phone_contact":"more than 3 years ago","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"19016","type":"existing","product":"premium","csat":"Neutral","csat_open":"no response, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very satisfied"}
{"cust_id":"23226","type":"existing","product":"advanced","csat":"Satisfied","csat_open":"friendly staff","postal_contact":"no contact","phone_contact":"no contact","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"no contact"}
{"cust_id":"55410","type":"new","product":"premium","csat":"Satisfied","csat_open":"friendly staff, good service","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Satisfied"}
{"cust_id":"25331","type":"reactivate","product":"premium","csat":"Very satisfied","csat_open":"good service, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"05480","type":"new","product":"basic","csat":"Very unsatisfied","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"24623","type":"new","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Neutral"}
{"cust_id":"80341","type":"new","product":"basic","csat":"Neutral","csat_open":"no response, unfriendly, great product","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"no contact","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"86564","type":"existing","product":"advanced","csat":"Very unsatisfied","csat_open":"no response, unfriendly","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Neutral"}
{"cust_id":"44378","type":"reactivate","product":"premium","csat":"Very unsatisfied","csat_open":"unfriendly, no response","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Neutral"}
{"cust_id":"38159","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff, great product","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"no contact"}
{"cust_id":"89580","type":"new","product":"premium","csat":"Satisfied","csat_open":"friendly staff","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"50998","type":"new","product":"premium","csat":"Neutral","csat_open":"great product, too expensive, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Very satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"89169","type":"existing","product":"advanced","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"16024","type":"reactivate","product":"basic","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"85711","type":"existing","product":"basic","csat":"Satisfied","csat_open":"friendly staff, good service, great product","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"no contact"}
{"cust_id":"97551","type":"existing","product":"basic","csat":"Very unsatisfied","csat_open":"no response","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"no contact","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within last year","shop_rating":"Very satisfied"}
{"cust_id":"96715","type":"existing","product":"basic","csat":"Very unsatisfied","csat_open":"no response, too expensive, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"04113","type":"existing","product":"premium","csat":"Satisfied","csat_open":"great product, friendly staff, good service","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very satisfied"}
{"cust_id":"53624","type":"new","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, unfriendly","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"90071","type":"existing","product":"advanced","csat":"Neutral","csat_open":"no response","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"50964","type":"new","product":"basic","csat":"Satisfied","csat_open":"great product","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"no contact"}
{"cust_id":"44090","type":"new","product":"advanced","csat":"Unsatisfied","csat_open":"no response","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"16160","type":"existing","product":"advanced","csat":"Unsatisfied","csat_open":"no response, too expensive, unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"no contact","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"12395","type":"existing","product":"premium","csat":"Neutral","csat_open":"good service, friendly staff","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Satisfied"}
{"cust_id":"90506","type":"new","product":"advanced","csat":"Satisfied","csat_open":"friendly staff, great product","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"66075","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"no contact"}
{"cust_id":"94274","type":"existing","product":"premium","csat":"Very unsatisfied","csat_open":"no response, unfriendly, too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"no contact"}
{"cust_id":"16734","type":"new","product":"advanced","csat":"Neutral","csat_open":"unfriendly","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Neutral","website_contact":"within last year","website_rating":"Neutral","shop_contact":"more than 3 years ago","shop_rating":"Satisfied"}
{"cust_id":"39922","type":"new","product":"advanced","csat":"Neutral","csat_open":"great product, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"17687","type":"existing","product":"basic","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Very satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"70015","type":"reactivate","product":"advanced","csat":"Neutral","csat_open":"great product, no response","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"no contact"}
{"cust_id":"16532","type":"existing","product":"premium","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"42771","type":"existing","product":"basic","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"60892","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"99712","type":"existing","product":"basic","csat":"Satisfied","csat_open":"friendly staff, good service","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Neutral","website_contact":"more than 3 years ago","website_rating":"Very satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"00833","type":"new","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly, no response","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"more than 3 years ago","shop_rating":"Very unsatisfied"}
{"cust_id":"37628","type":"new","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"81465","type":"existing","product":"advanced","csat":"Neutral","csat_open":"too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"85159","type":"reactivate","product":"premium","csat":"Very satisfied","csat_open":"good service, great product, friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"46965","type":"reactivate","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, unfriendly, no response","postal_contact":"no contact","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"38936","type":"existing","product":"basic","csat":"Very unsatisfied","csat_open":"no response, too expensive","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"no contact"}
{"cust_id":"19364","type":"existing","product":"basic","csat":"Neutral","csat_open":"good service, great product","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Very satisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"31168","type":"reactivate","product":"premium","csat":"Satisfied","csat_open":"great product, good service, friendly staff","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Very unsatisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"78528","type":"new","product":"basic","csat":"Very unsatisfied","csat_open":"no response, unfriendly, too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Neutral"}
{"cust_id":"04548","type":"existing","product":"advanced","csat":"Neutral","csat_open":"great product, good service","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"no contact","email_contact":"no contact","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Satisfied"}
{"cust_id":"17725","type":"new","product":"advanced","csat":"Neutral","csat_open":"unfriendly","postal_contact":"no contact","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very satisfied","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"96836","type":"existing","product":"premium","csat":"Very satisfied","csat_open":"good service, great product","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"more than 3 years ago","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Satisfied","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"79524","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"great product, good service, friendly staff","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"no contact","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"no contact"}
{"cust_id":"16815","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"no response","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within last year","shop_rating":"Very satisfied"}
{"cust_id":"78625","type":"new","product":"basic","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Very unsatisfied","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"more than 3 years ago","shop_rating":"Unsatisfied"}
{"cust_id":"26771","type":"existing","product":"advanced","csat":"Very satisfied","csat_open":"friendly staff, good service","postal_contact":"within 1 to 3 years","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Very satisfied"}
{"cust_id":"75022","type":"existing","product":"premium","csat":"Satisfied","csat_open":"great product, friendly staff, good service","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"17745","type":"reactivate","product":"premium","csat":"Satisfied","csat_open":"good service, great product","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"33219","type":"new","product":"advanced","csat":"Satisfied","csat_open":"friendly staff, good service","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Very unsatisfied","email_contact":"within last year","email_rating":"Very satisfied","website_contact":"within 1 to 3 years","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"37348","type":"reactivate","product":"advanced","csat":"Satisfied","csat_open":"good service, great product, friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Very satisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"no contact","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"52375","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"no response, too expensive","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"79278","type":"new","product":"premium","csat":"Neutral","csat_open":"good service, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Very satisfied","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"96508","type":"reactivate","product":"basic","csat":"Neutral","csat_open":"good service, great product, unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Very satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Very satisfied","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"12623","type":"existing","product":"premium","csat":"Very unsatisfied","csat_open":"no response, too expensive, unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Satisfied","phone_contact":"more than 3 years ago","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"19401","type":"new","product":"basic","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"65455","type":"reactivate","product":"basic","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"more than 3 years ago","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"43966","type":"existing","product":"basic","csat":"Very satisfied","csat_open":"friendly staff","postal_contact":"within last year","postal_rating":"Neutral","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"no contact"}
{"cust_id":"64680","type":"reactivate","product":"advanced","csat":"Satisfied","csat_open":"friendly staff","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Very unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Very satisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"01306","type":"new","product":"premium","csat":"Neutral","csat_open":"unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Very unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Unsatisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"11769","type":"new","product":"advanced","csat":"Unsatisfied","csat_open":"unfriendly, too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"12658","type":"new","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, no response","postal_contact":"within 1 to 3 years","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"33779","type":"new","product":"basic","csat":"Neutral","csat_open":"too expensive, great product, good service","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Neutral","email_contact":"no contact","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"01045","type":"existing","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Very satisfied","email_contact":"no contact","website_contact":"more than 3 years ago","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"54190","type":"existing","product":"premium","csat":"Neutral","csat_open":"unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"within last year","email_rating":"Satisfied","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Neutral"}
{"cust_id":"55812","type":"existing","product":"premium","csat":"Satisfied","csat_open":"great product, good service","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Very unsatisfied","email_contact":"more than 3 years ago","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"93745","type":"reactivate","product":"premium","csat":"Very satisfied","csat_open":"good service","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"26993","type":"reactivate","product":"advanced","csat":"Unsatisfied","csat_open":"too expensive, no response","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"27908","type":"reactivate","product":"premium","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"no contact","phone_contact":"within last year","phone_rating":"Unsatisfied","email_contact":"within last year","email_rating":"Very satisfied","website_contact":"within last year","website_rating":"Very satisfied","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"61799","type":"reactivate","product":"basic","csat":"Satisfied","csat_open":"good service, friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Very unsatisfied","website_contact":"within last year","website_rating":"Unsatisfied","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"27007","type":"new","product":"basic","csat":"Neutral","csat_open":"great product, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"20148","type":"existing","product":"premium","csat":"Neutral","csat_open":"no response, great product, too expensive","postal_contact":"no contact","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"no contact","shop_contact":"no contact"}
{"cust_id":"50897","type":"existing","product":"premium","csat":"Unsatisfied","csat_open":"no response, unfriendly","postal_contact":"within 1 to 3 years","postal_rating":"Neutral","phone_contact":"more than 3 years ago","phone_rating":"Very satisfied","email_contact":"no contact","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"more than 3 years ago","shop_rating":"Satisfied"}
{"cust_id":"90112","type":"new","product":"basic","csat":"Neutral","csat_open":"no response, friendly staff","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Very satisfied","website_contact":"within last year","website_rating":"Neutral","shop_contact":"within last year","shop_rating":"Satisfied"}
{"cust_id":"11921","type":"existing","product":"basic","csat":"Satisfied","csat_open":"friendly staff, great product","postal_contact":"within last year","postal_rating":"Unsatisfied","phone_contact":"within 1 to 3 years","phone_rating":"Neutral","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"60593","type":"existing","product":"basic","csat":"Satisfied","csat_open":"good service","postal_contact":"within last year","postal_rating":"Very satisfied","phone_contact":"no contact","email_contact":"within last year","email_rating":"Neutral","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Satisfied"}
{"cust_id":"64710","type":"existing","product":"premium","csat":"Neutral","csat_open":"good service, unfriendly, great product","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within last year","email_rating":"Satisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"29666","type":"existing","product":"advanced","csat":"Very unsatisfied","csat_open":"no response, too expensive, unfriendly","postal_contact":"more than 3 years ago","postal_rating":"Neutral","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"more than 3 years ago","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Very unsatisfied"}
{"cust_id":"15780","type":"new","product":"basic","csat":"Unsatisfied","csat_open":"too expensive, unfriendly","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"no contact","email_contact":"more than 3 years ago","email_rating":"Unsatisfied","website_contact":"within last year","website_rating":"Satisfied","shop_contact":"within last year","shop_rating":"Very satisfied"}
{"cust_id":"47953","type":"reactivate","product":"basic","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"within 1 to 3 years","postal_rating":"Unsatisfied","phone_contact":"more than 3 years ago","phone_rating":"Very satisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"no contact","shop_contact":"more than 3 years ago","shop_rating":"Very satisfied"}
{"cust_id":"94822","type":"existing","product":"basic","csat":"Unsatisfied","csat_open":"too expensive","postal_contact":"more than 3 years ago","postal_rating":"Unsatisfied","phone_contact":"no contact","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Satisfied","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}
{"cust_id":"09481","type":"new","product":"premium","csat":"Unsatisfied","csat_open":"too expensive, no response","postal_contact":"no contact","phone_contact":"within 1 to 3 years","phone_rating":"Very unsatisfied","email_contact":"within 1 to 3 years","email_rating":"Neutral","website_contact":"no contact","shop_contact":"within last year","shop_rating":"Very unsatisfied"}
{"cust_id":"80819","type":"existing","product":"basic","csat":"Satisfied","csat_open":"great product, friendly staff","postal_contact":"no contact","phone_contact":"within last year","phone_rating":"Very unsatisfied","email_contact":"no contact","website_contact":"within last year","website_rating":"Very unsatisfied","shop_contact":"within last year","shop_rating":"Unsatisfied"}
{"cust_id":"49888","type":"existing","product":"advanced","csat":"Neutral","csat_open":"too expensive, friendly staff, no response","postal_contact":"more than 3 years ago","postal_rating":"Satisfied","phone_contact":"within last year","phone_rating":"Very unsatisfied","email_contact":"within last year","email_rating":"Neutral","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"no contact"}
{"cust_id":"15349","type":"new","product":"premium","csat":"Very unsatisfied","csat_open":"too expensive","postal_contact":"no contact","phone_contact":"more than 3 years ago","phone_rating":"Satisfied","email_contact":"more than 3 years ago","email_rating":"Neutral","website_contact":"no contact","shop_contact":"within 1 to 3 years","shop_rating":"Unsatisfied"}
{"cust_id":"98038","type":"new","product":"basic","csat":"Neutral","csat_open":"unfriendly, great product","postal_contact":"within last year","postal_rating":"Satisfied","phone_contact":"within 1 to 3 years","phone_rating":"Satisfied","email_contact":"within 1 to 3 years","email_rating":"Satisfied","website_contact":"within 1 to 3 years","website_rating":"Neutral","shop_contact":"within 1 to 3 years","shop_rating":"Neutral"}